FAQ

  • Chevron down Where are you located?

  • The Island Princess departs from The Hutchinson Island Marriott Marina located at 555 NE Ocean Blvd Stuart FL 34996.  Our office and the Marina are located in the SW corner of the property.

  • Chevron down What time does the vessel board?

  • Boarding time typically begins 15 minutes before departure. Please wait by the head of the dock until invited to board by a crew member.

  • Chevron down Do I need a ticket?

  • Tickets can be purchased online at www.islandprincesscruises.com or by calling 772.225.2100  To board the vessel a confirmation email or printout is required for all passengers, this includes infants.  Boarding will be by manifest, so please come to the vessel at boarding time.

  • Chevron down Where can I park?

  • It is recommended that our Guests leave ample time to find parking at the Marriott.  Parking is available in any unmarked parking spot.  On weekends and evenings additional parking may be found on the East side of the property by the bank.

  • Chevron down May I bring my own food or drink?

  • No.  No outside food or drink is allowed on board the vessel.  Food items and beverages may be purchased from our on board bar which accepts cash or credit cards.

  • Chevron down What if it rains?

  • Island Princess sails rain or shine.  We encourage our Guests to dress for the weather.  Our vessel has a fully enclosed and climate-controlled deck for your comfort.

  • Chevron down Are there assigned seats?

  • On most of our public cruises seats are on a first come / first serve basis.  On occasion, during some of our specialty cruises seats are assigned cabaret style.

  • Chevron down Do you have restrooms on board?

  • Yes.  The vessel is equipped with four restrooms on board.  Two are outfitted with changing tables.

  • Chevron down What is your cancellation policy?

  • All ticket sales are final.  While there are no refunds, with 72-hours notice, we will do our best to accommodate your request for a new cruise date within 6 months.  We do not compensate for no-shows or late arrivals.

  • Chevron down Accessibility. Is your vessel handicap accessible?

  • Our crew is trained to help our guests navigate both our dock and our vessel and are prepared to assist.  The Island Princess does have mobility limitations, so we recommend calling ahead for specific concerns at 772.225.2100

  • Chevron down May I bring my animal or pet?

  • Due to our various food permits, we are unable to invite pets on board with the exception of service animals